Frequently Asked Questions

How to download the MTR Crafters Minecraft world map?

The map will only be available for download once we have finished building everything.

How did you generate a 1:1-scale Hong Kong Minecraft world map for the server?

We used a program called WorldPainter and acquired the digital terrain model of Hong Kong to generate the Minecraft world map. A lot of computer RAM (around 60 GB) was required to successfully generate the world map.

We originally used a 1:2 map before moving on to a 1:1 map. Learn about the history of MTR Crafters here.

If you are interested to learn more about the process, we found this video by CubicHK (in Cantonese only).

Why I cannot join the Minecraft server?

There are many reasons for this. Some common problems (on your end) include:

Please check the server connection info and detailed instructions for joining the server here.

Sometimes, the problem may not be on your end, such as when the server whitelist is enabled which means only staff members and certain players can join the server, or the server is offline for maintenance/upgrading or for some other reason. In these cases, we will usually announce them on our Discord server. You can also check here for the live status of the server.

What to do if I'm stuck on the server?

Enter the command "/spawn" to go back to the spawn point.

How to add balance (and get money/emeralds) on the server?

You can use any "ticket machines" located at any station concourse to add balance.

If you need money/emeralds, you can get them from the emerald dispenser at the spawn point (currently set to Tuen Mun Station).

Enter the command "/spawn" to go to the spawn point.

How to teleport/warp to other stations on the server?

Enter command: "/warp tp MTR_<Station name>_Station", where <Station name> is the name of the MTR station, for example:

Only stations that are publicly opened have their warp locations set up.

Which lines/stations are publicly opened in MTR Crafters?

Check here.

How to become a builder on the server?

Fill out the Builder Application Form. Read the instructions in the form.

How to become a staff member?

You cannot apply to become a staff member. However, if we deem that you are suitable to become one, we will contact you directly.

I received a warning(s)/have been banned. Can I submit an appeal?

If you believe that you have been sanctioned BY ERROR, or violated the rules due to unforeseen circumstances beyond your control, you can appeal through the Appeal Form. Read the instructions in the form.

I need further help. Where can I get support?

The best place to get support from the community and the staff team is our Discord server.