Frequently Asked Questions
How to download the MTR Crafters Minecraft world map?
How to download the MTR Crafters Minecraft world map?
The map will only be available for download once we have finished building everything.
The map will only be available for download once we have finished building everything.
How did you generate a 1:1-scale Hong Kong Minecraft world map for the server?
How did you generate a 1:1-scale Hong Kong Minecraft world map for the server?
We used a program called WorldPainter and acquired the digital terrain model (DTM) of Hong Kong to generate the Minecraft world map. A lot of computer RAM (around 60 GB) was required to successfully generate the world map.
We used a program called WorldPainter and acquired the digital terrain model (DTM) of Hong Kong to generate the Minecraft world map. A lot of computer RAM (around 60 GB) was required to successfully generate the world map.
We originally used a 1:2 map before moving on to a 1:1 map. Learn about the history of MTR Crafters here.
We originally used a 1:2 map before moving on to a 1:1 map. Learn about the history of MTR Crafters here.
If you are interested to learn more about the process, you can watch this video by CubicHK (in Cantonese only).
If you are interested to learn more about the process, you can watch this video by CubicHK (in Cantonese only).
Why I cannot join the Minecraft server?
Why I cannot join the Minecraft server?
There are many reasons for this. Some common problems (on your end) include:
There are many reasons for this. Some common problems (on your end) include:
- not using the correct Minecraft version (we are using Java 1.19.2 Fabric, as of February 2025)
- using a non-official Minecraft launcher/account (such as TLauncher) to load Minecraft
- you have not correctly installed all required mods and the resource pack
- not using the correct IP address to connect to the server (the server IP is mc.mtrcrafters.net)
Sometimes, the problem may not be on your end, such as when the server whitelist is enabled which means only staff members and certain players can join the server, or the server is offline for maintenance/upgrading or for some other reason. In these cases, we will usually announce them on our Discord server. You can also check here for the live status of the server.
Sometimes, the problem may not be on your end, such as when the server whitelist is enabled which means only staff members and certain players can join the server, or the server is offline for maintenance/upgrading or for some other reason. In these cases, we will usually announce them on our Discord server. You can also check here for the live status of the server.
Why are there no trains on the server?
Why are there no trains on the server?
You might be joining the server outside of the train service hours.
You might be joining the server outside of the train service hours.
We are using train schedules that correspond to real life in Hong Kong, which means trains will only run during their service hours (ie. 05:00–01:00 Hong Kong time (UTC+8)). Therefore, if you join the server outside of these hours, there will be no services and hence no trains.
We are using train schedules that correspond to real life in Hong Kong, which means trains will only run during their service hours (ie. 05:00–01:00 Hong Kong time (UTC+8)). Therefore, if you join the server outside of these hours, there will be no services and hence no trains.
A train is stopped on the platform, but why I cannot see it?
A train is stopped on the platform, but why I cannot see it?
You might haven't enabled the MTR Crafters resource pack in-game or haven't installed it correctly, or aren't using the latest resource pack.
You might haven't enabled the MTR Crafters resource pack in-game or haven't installed it correctly, or aren't using the latest resource pack.
What to do if I'm stuck on the server?
What to do if I'm stuck on the server?
Enter the command "/spawn" to go back to the spawn point.
Enter the command "/spawn" to go back to the spawn point.
How to add balance (and get money/emeralds) on the server?
How to add balance (and get money/emeralds) on the server?
You can use any "ticket machines" located at any station concourse to add balance.
You can use any "ticket machines" located at any station concourse to add balance.
If you need money/emeralds, you can get them from the emerald dispenser at the spawn point (currently set to Tuen Mun Station).
If you need money/emeralds, you can get them from the emerald dispenser at the spawn point (currently set to Tuen Mun Station).
Enter the command "/spawn" to go to the spawn point.
Enter the command "/spawn" to go to the spawn point.
How to teleport/warp to other stations on the server?
How to teleport/warp to other stations on the server?
Enter command: "/warp tp MTR_<Station name>_Station", where <Station name> is the name of the MTR station, for example:
Enter command: "/warp tp MTR_<Station name>_Station", where <Station name> is the name of the MTR station, for example:
- Admiralty Station: /warp tp MTR_Admiralty_Station
- Sunny Bay Station: /warp tp MTR_Sunny-Bay_Station
- Sai Wan Ho Station: /warp tp MTR_Sai-Wan-Ho_Station
- East Tsim Sha Tsui Station: /warp tp MTR_East-Tsim-Sha-Tsui_Station
Only stations that are publicly opened have their warp locations set up.
Only stations that are publicly opened have their warp locations set up.
Which lines/stations are publicly opened in MTR Crafters?
Which lines/stations are publicly opened in MTR Crafters?
How to become a builder on the server?
How to become a builder on the server?
How to become a staff member?
How to become a staff member?
You cannot apply to become a staff member. However, if we deem that you are suitable to become one, we will contact you directly.
You cannot apply to become a staff member. However, if we deem that you are suitable to become one, we will contact you directly.
I received a warning(s)/have been banned. Can I submit an appeal?
I received a warning(s)/have been banned. Can I submit an appeal?
If you believe that you have been sanctioned BY ERROR, or violated the rules due to unforeseen circumstances beyond your control, you can appeal through the Appeal Form. Read the instructions in the form.
If you believe that you have been sanctioned BY ERROR, or violated the rules due to unforeseen circumstances beyond your control, you can appeal through the Appeal Form. Read the instructions in the form.
I need further help. Where can I get support?
I need further help. Where can I get support?